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Privacy Policy

Last updated: June 16, 2026

Introduction

This privacy policy explains how mist-osprey collects, uses, and protects personal information provided through our website and services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

Information You Provide

When you contact us or use our services, we may collect:

  • Name and contact details
  • Organisation information
  • Project descriptions and funding objectives
  • Communication preferences
  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on site
  • Referring website addresses

How We Use Your Information

We use collected information to:

  • Respond to enquiries and provide requested services
  • Assess project suitability for grant applications
  • Communicate about our services and relevant funding opportunities
  • Improve our website and service delivery
  • Comply with legal obligations

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: When you provide information voluntarily
  • Contract: To deliver services you have requested
  • Legitimate interests: To operate our business and improve services
  • Legal obligation: To comply with applicable laws

Data Sharing and Disclosure

We do not sell personal information to third parties. We may share information with:

  • Service providers who assist in delivering our services
  • Professional advisors when necessary for service delivery
  • Law enforcement or regulatory authorities when legally required

All third parties are required to maintain confidentiality and comply with data protection laws.

Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations. Project-related information may be retained for up to seven years following service completion for professional record-keeping purposes.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance user experience. For detailed information about our cookie usage, please see our Cookies Policy.

Changes to This Policy

We may update this privacy policy periodically. Material changes will be communicated through our website. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

For questions about this privacy policy or our data practices, contact:

mist-osprey
17 Broadwick Street
London, W1F 0DA
United Kingdom
[email protected]

Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

mist-osprey

Professional grant application support across the United Kingdom

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[email protected]

United Kingdom

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